NEW DELHI: Long-term technology gaps are costing the world billions of dollars annually and AI could worsen the problem, a study has warned, including bridging the digital divide to boost productivity and economic growth. The need for bridging has been highlighted.

IT firm HP on Wednesday released a study in collaboration with Oxford Economics, which surveyed 1,036 C-suite executives and about 100 government officials from each country.

“Nearly one-third of the global population remains offline, costing the world billions of dollars in lost GDP every year. The digital divide has been growing since the advent of technology, and if deliberate action is not taken, AI “Can increase these inequalities.” "The study revealed.The survey, conducted from October to November 2023, covered 10 countries: the United States, France, India, the United Kingdom, Germany, Japan, China, Mexico, Brazil and Canada.

Michelle Malezki of HP Global said, "We know that technology can be a great equalizer and a powerful tool to drive progress. Yet, there is still a long way to go to truly bridge the digital divide in our rapidly evolving world. For this, we also need to equip individuals with the skills to use technology." Head of Social Impact and Director of HP Foundation.

The report has again highlighted the need for upskilling amid the rise of new technologies such as artificial intelligence (AI).It states, "Both business and government officials cite skills shortages as the biggest obstacle to meeting key organizational goals, with only economic instability ranking higher."

The report further states that three out of four leaders (76 percent) believe technology is key to increasing economic opportunity and that AI will help progress toward sustainability and social impact goals.

“Business leaders are either already using AI or plan to in the next 1-2 years for goals such as increasing access to digital education (90 percent), workforce development (89 percent), and workforce diversity (86 percent) "It was noted.