New Delhi, MarTech company WebEngage and IT services firm InfoAxon have partnered with Reliance General Insurance (RGI) to streamline customer engagement to provide a seamless omnichannel experience for its customers, partners and agents, said a joint statement. stated in.
The partnership aims to equip RGI with digital tools, advance its customer engagement strategies and help it deliver hyper-personalized customer experiences.
The statement said the association will utilize Infoxon's low-code, API-driven digital insurance solution stack and WebEngage's customer data platform (CDP) and AI-powered personalization engine to strengthen RGI's service and positioning.
“At Reliance General Insurance, we understand the importance of embracing digital innovation to stay ahead in today's fast-paced world. Our collaboration with WebEngage and InfoAxon reflects our commitment to providing cutting-edge solutions that enhance customer engagement. and drive business growth. Together, we are shaping the future of insurance,” said Prabhdeep Batra, Chief Delivery Officer, Reliance General Insurance.
The partnership aims to equip RGI with digital tools, advance its customer engagement strategies and help it deliver hyper-personalized customer experiences.
The statement said the association will utilize Infoxon's low-code, API-driven digital insurance solution stack and WebEngage's customer data platform (CDP) and AI-powered personalization engine to strengthen RGI's service and positioning.
“At Reliance General Insurance, we understand the importance of embracing digital innovation to stay ahead in today's fast-paced world. Our collaboration with WebEngage and InfoAxon reflects our commitment to providing cutting-edge solutions that enhance customer engagement. and drive business growth. Together, we are shaping the future of insurance,” said Prabhdeep Batra, Chief Delivery Officer, Reliance General Insurance.
