Agartala (Tripura) [India], Tripura Women's Commission has emerged as a symbol of hope in the field of gender justice, employing consultation and mediation as its primary tools to resolve disputes effectively. This unique approach prioritizes amicable solutions and conciliation over traditional legal battles. Fostering an environment of understanding and trust under the guidance of dedicated leadership, the Commission has made significant progress in providing a safe space for women of all backgrounds to express their complaints without fear of bias or judgment. The Commission's commitment to impartiality, as well as its focus on empathy, has made it a trusted institution for women seeking support and solutions. One of the key aspects that distinguishes the Tripura Women's Commission is the emphasis it places on consultation.Trained professionals work with both parties to facilitate constructive dialogue and guide them toward mutually beneficial outcomes. By bridging communication gaps, the commission has successfully resolved many disputes, kept families intact, while also advocating for women's rights and gender equality through workshops and outreach programs, said Sumitra Karmakar, a woman who sought help from the commission. Sharing her experience, how she was separated from her husband shortly after marriage and faced dowry related pressure and character allegations, “I am here at Tripura Women's Commission. I got married two years ago. I was tortured. I was in my husband's house only for 4 months.After marriage, I stayed with my husband for a week. After that my in-laws kept me isolated in the same house. Later he started pressurizing me for dowry. He started blaming me for my character issues. After this, I came to my parents' house.Now I have come to Tripura Women's Commission and I want to solve everything as soon as possible. I have great faith in the Tripura Women's Commission and they have already arranged for counseling sessions,” said Sumitra Karmakar. Her husband Karmakar also spoke about the process, acknowledging the effort of the commission, “My The wife had complained to the Tripura Women Commission office. , I came here and listened to the officials. I also attended counseling sessions. I am trying to solve all the problems with my wife.I am grateful to the Tripura Women's Commission," Karmakar said. Another woman, Sumitra Paul, who sought help from the commission, said, "My son married a girl of his choice. We all accepted their love marriage. After marriage everything went well for about 4 to 5 months. After this she went to her home and was not returning to our house. We tried every way. Meanwhile she became pregnant and gave birth to a child.After that she again came to our house and lived happily with her child for 6 to 7 months. But then she went to her father's house and is not returning now. We are here at the Tripura Women Commission office and have lodged our complaint. The officials of Tripura Women Commission are very cooperative. He arranged counseling sessions for both my son and daughter-in-law. Commissioner, Jharna Debbarma emphasized the importance of the Commission's work in addressing many issues, “The Women's Commission has always had a great role to play in the society.Despite many law institutions like police stations, women police stations and courts, Tripura Women's Commission plays an important role in the social society of Tripura, still, many complaints related to family issues, especially women, are filed in this office every day. , Our team includes councilor committee members and vice president, together we try to solve the problem without knocking the door of the law. We focus on solving problems through consultation. We are successful through these counseling methods. We have always tried to keep families together,” Debbarma said. In the financial year 2023-25, the commission recorded 535 new cases, conducted 1,470 counseling sessions (including both new and old cases), 177 cases resolved and sent 180 cases to legal channels, Debbarma said, “We thought about this together with all the committee members, there is only one office of the Women's Commission in Tripura, there are offices at the district level also, so we Specially receive various news from media and we focus on complaint filed by women.We are here to support all those who are facing various problems,” Debbarma said highlighting the commission's commitment to provide mental support and resolve family-related issues through dialogue. "We are in Tripura Women's Commission. Pay attention to counseling of both the disputing parties. We emphasize on providing counseling instead of going to court. Our main objective is to provide mental support and solve all family and women-related problems.Many cases are registered in this office every day and we try to solve every problem. Especially in the Women's Commission, domestic problems related to any woman were solved by following a particular method,” Sah said. Reba Sengupta, another counselor, said that despite the existence of law enforcement and courts, many people Still turn to Tripura Women Commission for help.

“In this world where there are so many law houses like police stations, courts and people still believe in Tripura Women Commission. In this office we do counselling, especially we do all the domestic-related matters through counseling only. We try to solve the problems. Women still have faith in us. Every day, we try to solve every problem of the women.''