Tech Mahindra will leverage AI and machine learning (ML) technologies to improve various aspects of engineering, supply chain, pre-sales and post-sales services for M&M.

"The partnership with Google Cloud is a step forward in setting new benchmarks in customer experience by harnessing the power of AI-based insights," said Rucha Nanavati, Chief Information Officer, Mahindra Group.

Google Cloud will help M&M detect anomalies during the manufacturing process, ensuring zero breakdowns, optimizing energy efficiency, improving vehicle safety, improving reliability, and ultimately improving the overall customer experience.

“Google Cloud is committed to providing companies like M&M with our secure, reliable cloud infrastructure and advanced AI tools,” said Bikram Singh Bedi, vice president and country general manager, Google Cloud.

M&M and Tech Mahindra will also use Google Cloud's AI technologies to develop AI-powered applications for critical business areas. Additionally, Tech Mahindra will manage various workloads including enterprise applications and simulator workloads.

Atul Soneja, Chief Operating Officer, Tech Mahindra, said this move reiterates the commitment to helping businesses scale rapidly, offering them opportunities to unlock new value and grow their businesses through AI and machine learning-based insights. .

In today's interconnected world, having access to integrated data platforms and cloud-based solutions can be a game-changer in driving innovation and gaining valuable insights, he added.

In 2023, Tech Mahindra established a delivery center in Guadalajara, Mexico, dedicated to providing Google cloud-centric solutions and helping customers modernize their infrastructure and manage workloads by leveraging differentiated accelerators, cloud-native technologies and open source.