New Delhi: Some Flipkart sellers have complained of issues in repricing their products since May 18 after the e-commerce company introduced a new commission rate sheet.
The Walmart group firm, however, denied any role in influencing prices on the platform and said it is working with sellers to help them understand the new rate card policy.
"Hundreds of our members are facing problems in changing the price of their products. In India, no one can sell above the maximum retail price (MRP) and sellers can decide to charge below the MRP. Sellers have complained that they cannot change the price after Flipkart issued the new rate sheet on May 18. Not everyone is facing this problem. Only some sellers are facing this problem," said Vinod Kumar, administrator of Forum for Internet Sellers, Merchants and Resellers. (First India).
He said Flipkart approached the sellers with a promise that the issue will be resolved soon.
FDI rules prohibit any e-commerce player from interfering with sellers' pricing decisions on their platform.
When contacted, a Flipkart spokesperson said it complies with all FDI regulations and does not influence prices.
"We engage closely with millions of sellers, sharing valuable insights and gathering their feedback on how to drive seller growth and efficiency on our marketplace platform. This ongoing collaboration ensures our initiatives, including the revamped rate sheet, align with the changing needs of our seller community, fostering a thriving and dynamic marketplace.
"The new, simplified fee policy aims to optimize growth avenues for sellers while improving settlement transparency," the spokesperson said.
The spokesperson said that since the changes were implemented in recent weeks, there has been an increase in business transactions and an increase in active sellers.
"The policy was recently introduced and we are working closely with our sellers to gain a better understanding of the new policy and make any necessary improvements," the spokesperson said.
The Walmart group firm, however, denied any role in influencing prices on the platform and said it is working with sellers to help them understand the new rate card policy.
"Hundreds of our members are facing problems in changing the price of their products. In India, no one can sell above the maximum retail price (MRP) and sellers can decide to charge below the MRP. Sellers have complained that they cannot change the price after Flipkart issued the new rate sheet on May 18. Not everyone is facing this problem. Only some sellers are facing this problem," said Vinod Kumar, administrator of Forum for Internet Sellers, Merchants and Resellers. (First India).
He said Flipkart approached the sellers with a promise that the issue will be resolved soon.
FDI rules prohibit any e-commerce player from interfering with sellers' pricing decisions on their platform.
When contacted, a Flipkart spokesperson said it complies with all FDI regulations and does not influence prices.
"We engage closely with millions of sellers, sharing valuable insights and gathering their feedback on how to drive seller growth and efficiency on our marketplace platform. This ongoing collaboration ensures our initiatives, including the revamped rate sheet, align with the changing needs of our seller community, fostering a thriving and dynamic marketplace.
"The new, simplified fee policy aims to optimize growth avenues for sellers while improving settlement transparency," the spokesperson said.
The spokesperson said that since the changes were implemented in recent weeks, there has been an increase in business transactions and an increase in active sellers.
"The policy was recently introduced and we are working closely with our sellers to gain a better understanding of the new policy and make any necessary improvements," the spokesperson said.
