In May, Facebook received 22,251 reports through the Indian complaint mechanism and said it provided tools to users to resolve their issues in 13,982 cases.
These include pre-established channels to report content for specific violations, self-healing flows where they can download their data, avenues to address account hacked issues, etc. Meta has also released IT (Intermediate Guidelines and said in its monthly report in compliance with the Digital Media) Code of Conduct) Rules, 2021.
Meta said, "Of the other 8,269 reports where special review was required, we analyzed the content in accordance with our policies and took action on a total of 5,583 complaints. The remaining 2,686 complaints were reviewed but not acted upon. "
The company on Instagram received 14,373 reports through the Indian complaint mechanism.
"Of these, we provided tools to users to resolve their issues in 7,300 cases," it said.
Of the other 7,073 reports where special review was required, Meta analyzed the content and took action on a total of 4,172 complaints.
The remaining 2,901 reports were reviewed but may not have been acted upon.
Under the new IT Rules 2021, large digital and social media platforms with more than 5 million users will have to publish monthly compliance reports.
“We measure the number of pieces of content (such as posts, photos, videos or comments) we take action on that go against our standards. Taking action includes removing a piece of content from Facebook or Instagram or covering a photo or video. Some viewers are being harassed by warning," Meta said.
These include pre-established channels to report content for specific violations, self-healing flows where they can download their data, avenues to address account hacked issues, etc. Meta has also released IT (Intermediate Guidelines and said in its monthly report in compliance with the Digital Media) Code of Conduct) Rules, 2021.
Meta said, "Of the other 8,269 reports where special review was required, we analyzed the content in accordance with our policies and took action on a total of 5,583 complaints. The remaining 2,686 complaints were reviewed but not acted upon. "
The company on Instagram received 14,373 reports through the Indian complaint mechanism.
"Of these, we provided tools to users to resolve their issues in 7,300 cases," it said.
Of the other 7,073 reports where special review was required, Meta analyzed the content and took action on a total of 4,172 complaints.
The remaining 2,901 reports were reviewed but may not have been acted upon.
Under the new IT Rules 2021, large digital and social media platforms with more than 5 million users will have to publish monthly compliance reports.
“We measure the number of pieces of content (such as posts, photos, videos or comments) we take action on that go against our standards. Taking action includes removing a piece of content from Facebook or Instagram or covering a photo or video. Some viewers are being harassed by warning," Meta said.
