Transcom recently acquired domestic IT services company VCosmos, which is not called Transcom India.
Travis Coates, global COO of Transcom, said, “VCosmos, now named Transcom India, is the best fit in our strategy to provide AI-powered and competitive offshore delivery to our key customers and fast-growing consumer brands in North America and Europe. is applicable." IANS.
India offers transcoms an unbeatable combination of a scalable and affordable talent pool which has led to the country's business process management (BPM) industry reaching an estimated $50 billion and IT services revenue of $130 billion by FY 2024 despite a significant decline in global IT. It grew rapidly to billions. spend.
Transcom said that with its edge in general AI-led technology platforms and proprietary tools, it is poised to capture the BP industry's growing market share by implementing futuristic solutions to the evolving needs of customers and businesses.Amandeep Singh Arora said, “Transcom India combines the ethos of speed and dynamism of a startup experience and the maturity of building one of the great places to work and a combination of Transcom's modern proprietary tools to provide differentiated outsourcing services at optimum cost. It's a mixture." CEO and MD of Transco India.
Transcom India provides customer experience services to industries such as fintech mobile devices, hospitality and e-commerce sectors in eight Indian languages apart from several foreign languages.
"With our team in India, we envision a significant contribution to our global business plans," Coates told IANS.
Transcom, headquartered in Stockholm, provides AI and digitally enhanced customer experience (CX) services to some of the world's most ambitious brands.It serves approximately 300 customers across a variety of industries in 33 languages through its 33,000 employees in 90 contact centers in 29 countries.
Sanjay Mehta, President, Transco India, said, “The coming together of Transcom, a global player, and VCosmos, an experienced team, sets the stage for the emergence of a new market disruptor by offering next generation ‘techno-human’ solutions to our global customers. Is."
Travis Coates, global COO of Transcom, said, “VCosmos, now named Transcom India, is the best fit in our strategy to provide AI-powered and competitive offshore delivery to our key customers and fast-growing consumer brands in North America and Europe. is applicable." IANS.
India offers transcoms an unbeatable combination of a scalable and affordable talent pool which has led to the country's business process management (BPM) industry reaching an estimated $50 billion and IT services revenue of $130 billion by FY 2024 despite a significant decline in global IT. It grew rapidly to billions. spend.
Transcom said that with its edge in general AI-led technology platforms and proprietary tools, it is poised to capture the BP industry's growing market share by implementing futuristic solutions to the evolving needs of customers and businesses.Amandeep Singh Arora said, “Transcom India combines the ethos of speed and dynamism of a startup experience and the maturity of building one of the great places to work and a combination of Transcom's modern proprietary tools to provide differentiated outsourcing services at optimum cost. It's a mixture." CEO and MD of Transco India.
Transcom India provides customer experience services to industries such as fintech mobile devices, hospitality and e-commerce sectors in eight Indian languages apart from several foreign languages.
"With our team in India, we envision a significant contribution to our global business plans," Coates told IANS.
Transcom, headquartered in Stockholm, provides AI and digitally enhanced customer experience (CX) services to some of the world's most ambitious brands.It serves approximately 300 customers across a variety of industries in 33 languages through its 33,000 employees in 90 contact centers in 29 countries.
Sanjay Mehta, President, Transco India, said, “The coming together of Transcom, a global player, and VCosmos, an experienced team, sets the stage for the emergence of a new market disruptor by offering next generation ‘techno-human’ solutions to our global customers. Is."
