This technology allows a pensioner to be identified by facial scan using a smartphone camera from the comfort of his/her home, so that the process of submitting Digital Life Certificate (DLC) can be completed without the need to visit banks or post offices. . The authentication is done against UIDAI's Aadhaar database using UIDAI's face recognition application.

EPFO said the 6.6 lakh facial scan-based DLCs in 2023-24 comprise about 10 per cent of the total DLCs received during the year. A total of around 60 lakh DLCs were received from pensioners during the last financial year.

The facial authentication method requires the installation of two applications, i.e. 'Aadhaar Face RD' and 'Jeevan Pramaan' in pensioner's smartphone. Operator authentication for these applications is done through mobile numbers linked to Aadhaar. Detailed guidelines are provided in the apps to ensure a successful face scan. Once the scan is complete, the DLC submission is confirmed on the mobile screen with the Jeevan Pramaan ID and PPO number, making the process easily completed from home.

This innovative and convenient technology was embedded in the EPFO ​​software in July 2022 for the purpose of DLC of EPS pensioners. Detailed instructions have been issued to all field offices to ensure that the new method is popularized among as many pensioners as possible. A detailed video on the use of this technology is available on EPFO's official YouTube handle @SOCIALEPFO.

EPFO has more than 78 lakh pensioners, who are required to submit life certificate every year to continue the pension being given.