According to strategy consulting firm RedSeer Strategy Consultants, annual D2C shipments are projected to grow from 0.1 billion in 2019 to 0.6 billion in 2023.

A significant portion of these shipments are attributed to the services of 3PL (third-party logistics) providers, who play a major role in providing better customer service.

3PL providers provide customized and comprehensive end-to-end logistics services, including warehousing, inventory management, shipment intelligence, transportation, and more.

“3PL providers are integral to the value-chain of new-age D2C brands. They are constantly innovating to meet the unique needs of these brands fostering partnerships from the early stages of the brand journey”, Partner at RedSeer Strategy Consultants Kanishka Mohan said.

The report highlights how 3PL logistics players are innovating to meet the growing demands of new-age D2C brands. According to the report, 3PL providers are investing heavily in technology and infrastructure, offering quick delivery times, real-time tracking, non-delivery reports and predictive analytics for returns.

They typically provide seamless cash-on-delivery (COD) solutions with quick dispatch within 48 hours, which is vital for small brands' working capital. The report said they help new-age companies expand into offline markets by providing integrated logistics and supply chain solutions such as warehousing, part-truckload and full-truckload freight transportation and streamlined distribution to brick-and-mortar stores. Are.