Washington [USA], BET apologized to Usher following a technical issue that marred parts of his Lifetime Achievement Award acceptance speech at the BET Awards on Sunday night.

Usher, a celebrated music industry figure with three decades of influence, was honored at the Peacock Theater in Los Angeles.

The highlight of the evening was marred when a significant portion of his heartfelt 13-minute speech was muted due to what BET described as an "audio malfunction," according to The Hollywood Reporter.

The R&B superstar, visibly moved by the tribute and interpretations of her hits by contemporary artists, took the stage to accept the prestigious award.

However, according to The Hollywood Reporter, while she delved into a passionate reflection on his career and personal journey, audiences and viewers at home were deprived of hearing some of her most moving moments due to a technical issue.

A BET spokesperson expressed remorse for the incident in a statement to The Hollywood Reporter: "Celebrating global icon Usher on our stage with a star-studded tribute and having him accept his award with a heartfelt speech was an honor. Due to audio "During the live broadcast, portions of his speech were inadvertently muted. We extend our sincerest apologies to Usher, as we couldn't be more grateful for his participation in culture's biggest night."

Despite the setback during the live broadcast, BET assured fans that they would be able to watch the unedited version of Usher's speech on their platforms and during BET's repeat broadcast of the ceremony.

During his acceptance speech, Usher shared candid insights about his journey, including the personal challenges and support he received from influential figures in the music industry.

Removing his glasses to emphasize his sincerity, he urged forgiveness and resilience in the face of adversity.

"We have to be willing to forgive. We have to be willing to be open," Usher passionately declared to the crowd, adding, "I'm telling you, you're looking at a man who had to forgive a man he never ever showed, and look what I did with him."

The audience responded with applause as Usher underscored the human spirit's ability to grow and be creative despite his personal setbacks.

The incident sparked immediate reactions on social media, with fans expressing disappointment at the silent parts of Usher's speech during the live broadcast.

Many praised Usher's resilience and his message of forgiveness and perseverance.