According to global hiring and matching platform Indeed, communication skills were highly valued, highlighting their importance, reflecting the sector's focus on customer-centric services and the need for clear communication of complex financial information.

“The BFSI sector is going through a transformation, recognizing the critical role of soft skills in innovation, customer satisfaction and overall organizational success,” said Shashi Kumar, Head of Sales at Indeed.

The report calculated the percentage of specified jobs that include BFSI skills and benefits in the job description.

While soft skills are increasing in importance, technical proficiency remains important for BFSI professionals.

The most in-demand technical skills include (12 percent), Microsoft Excel (9 percent), Microsoft Office (9 percent), SAP (7 percent), Sales (5 percent), Microsoft PowerPoint (5 percent). ) and Agile Methodology (4.5 percent).

“By mastering the integration of soft and technical skills, individuals can position themselves as highly sought-after assets, capable of driving organizational success,” Kumar said.