New Delhi, Department of Financial Services Secretary Vivek Joshi on Thursday chaired a workshop on 'State of Artificial Intelligence in Banks' as part of the department's lecture series.
Attended by senior officials of 12 public sector banks as well as MDs and CEOs of various financial institutions under the administrative control of DFS and representatives of NASSCOM, the workshop provided an overview of various case studies and strategies for implementing AI for the participants. Served as a platform to learn about. banking sector.
By leveraging the expertise of industry leaders, the workshop aims to increase understanding of AI technologies and their potential impact on the financial services industry, an official statement said.
It said industry experts discussed how AI can be used to enhance customer service, make better decisions regarding credit, detect fraud and defaults, manage risk early and boost employee productivity and efficiency. can be done.
The emerging challenges of AI in terms of data governance, cyber security, transparency and compliance were also discussed in the workshop.
Attended by senior officials of 12 public sector banks as well as MDs and CEOs of various financial institutions under the administrative control of DFS and representatives of NASSCOM, the workshop provided an overview of various case studies and strategies for implementing AI for the participants. Served as a platform to learn about. banking sector.
By leveraging the expertise of industry leaders, the workshop aims to increase understanding of AI technologies and their potential impact on the financial services industry, an official statement said.
It said industry experts discussed how AI can be used to enhance customer service, make better decisions regarding credit, detect fraud and defaults, manage risk early and boost employee productivity and efficiency. can be done.
The emerging challenges of AI in terms of data governance, cyber security, transparency and compliance were also discussed in the workshop.
